Frequently asked questions.

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— let’s Co. and find the perfect solution for your business! ✨

1. What is a Creative Operations Partner?

As your Creative Operations Partner, I blend high-level operational expertise (email, calendar, travel, website) with hands-on creative support (video editing, social strategy, content repurposing). Think of me as your right hand—streamlining day-to-day tasks so you can focus on growth and creativity.

2. Isn’t this just virtual assisting?

While I do handle traditional VA tasks like inbox and calendar management, my role extends far beyond that. I pair those essentials with creative strategy—video editing, social-media planning, brand asset design, and more—so you get a true partner who wears many hats, not just a task-taker.

If you’re seeking pure VA support, no problem—my services can be tailored to function exactly like a traditional Virtual Assistant setup, focusing only on the admin tasks you need.

3. Who do you work best with?

I partner with busy entrepreneurs, influencers, and small teams who wear multiple hats—anyone juggling backend operations, e-commerce, and content creation. If you need a true collaborator to manage your systems and amplify your brand, we’ll be a perfect fit.

4. How long until I see the benefit in hiring a Creative Operations Partner?

Most clients notice immediate time savings within the first week. By the end of the first month, you’ll experience smoother workflows and fewer bottlenecks. Strategic gains—like more consistent content performance—often follow in month two and beyond.

5. How do your retainer packages work?

I offer tiered monthly retainers based on hours per month:

  • Essential Support (40 hrs/mo)

  • Growth Partner (60 hrs/mo)

  • Total Co-Partner (80+ hrs/mo)

Each package “starts at” a base investment and is custom-built around your scope. You secure your spot with a retainer paid in advance, and we work together on a consistent schedule.

6. Can I customize my package?

Absolutely. You can adjust your hours (for example, 20 or 50 hrs/month), select only the services you need, or request a unique hourly rate.

You can always add a service or adjust your hours later as your business evolves. Just share your goals and budget in the inquiry form, and we’ll jump on a call to discuss the details.

7. What are your office hours and payment terms?

I’m available Monday – Friday, 9 AM – 5 PM PST. Retainers are due on the 1st of each month, and invoices are sent out 14 days prior. Work pauses on any overdue accounts until payment is received.

8. How will we communicate?

Email is our primary channel for daily check-ins. We can also set up weekly or bi-weekly check-ins via Zoom, Slack, or phone—whatever works best for you. Communication is my number one priority, and regular touch points ensure we stay aligned on your goals.

9. How do I schedule a discovery call?

Just fill out the inquiry form on the Contact page. I’ll review your details and email you within 48 hours to book your free 30-minute call.

10. What happens after I submit an inquiry on the contact page?

  1. Discovery Call
    I’ll reach out to schedule a quick virtual meeting—this is our chance to discuss your needs and decide if we’re a great fit.

  2. Tailored Proposal
    You’ll receive a custom service outline and pricing. We can tweak it together until it’s just right.

  3. Contract & Confirmation
    Once you approve, I’ll send a simple agreement for your e-signature, Once that is received, the initial invoice will be sent. This invoice will be due prior to starting any services.

  4. Onboarding & Kick-Off
    After your signed contract and initial payment, you’ll receive a welcome packet with process documents and a kickoff agenda. On Day 1, we’ll meet for an onboarding call to review priorities, workflows, and communication plans.